Japanese-style hospitality and services

Get 5% Off All Purchases with Isetan Shinjuku's Exclusive Guest Card!



Did you know that international visitors to Isetan Shinjuku are eligible for a 5% discount on all purchases in store?

Our special Guest Card is available exclusively to international customers, so take this opportunity while you shop in Japan to get a bit more out of your Isetan experience.

You can receive your Guest Card the same day if you spend more than ¥300,000 (before sales tax) in a single day in store. To receive your Guest Card, simply bring your passport to the Tax Free Counter in store. It's that easy!

Alternatively, customers who have received an Exchange Coupon are also eligible to apply for the Guest Card. This coupon is given to those who purchase more than ¥100,000 (before sales tax) in a single day, and can be exchanged for a Guest Card on your next visit to Japan.

For those customers who already hold an Isetan Mitsukoshi card at any of our retail locations outside Japan, you are already eligible to apply for a Guest Card on your arrival!

Please note that you must be a holder of a valid card before you come to Japan in order to apply.

※Other conditions may apply, so please be sure to enquire in store.

Travel Japan and Enjoy 5% Off Wherever You Go!

With your Guest Card in hand, you can enjoy a wonderful 5% discount at Isetan Shinjuku as well as Isetan Mitsukoshi stores nationwide. This includes the Isetan Shinjuku Main Store, Mitsukoshi Nihombashi Main Store and Mitsukoshi Ginza in Tokyo, as well as those across Japan--from Sapporo and Sendai in the north to Kyoto and Hiroshima in the west, and even Fukuoka Mitsukoshi down in Kyushu.

032_01.jpgIsetan Shinjuku Main Store

This 5% discount can be applied to cosmetics, clothing and accessories, interiors, and items in other departments storewide.

Please note that some exceptions to the Guest Card discount apply. These include: sale items, products costing less than ¥3,000 (before sales tax), restaurant and café purchases, tailoring, spa services, and some brands. For the full list, please see the Guest Card information page.

The Guest Card is valid for three years, and validity can be extended at the Tax Free Counter each time you visit.

Whenever you visit Japan--whether in spring when the cherry blossoms paint the landscape pink, autumn when the turning leaves splash the mountainsides with vibrant colors, or any time in between--be sure to bring your Guest Card!

●Place to issue guest card


Main Store 6F=Tax Free Counter


Main Store 6F Map


Main Store B2=Guest Counter


Main Store B2 Map

Latest Articles

  • Guard Yourself Against UV with Stylish Headwear Curated by Isetan Shinjuku
    Popular items
  • The Bold New Face of Isetan Mens
    Popular items
  • Countdown to Cherry Blossom Season at Isetan Sakura FES
  • See Spring In with Quintessential Kyoto Style
  • Family-Friendly Shopping at Isetan Shinjuku
    Japanese-style hospitality and services